Viettel won the award for the quality of mobile broadband service
duonghanhnguyen 16-03-2022, 21:26
On the morning of March 9, within the framework of the Workshop on Modernizing telecommunications infrastructure and digital content services towards promoting the digital economy and digital society, organized by the International Data Group IDG in collaboration with the Radio-Electronic Association, Organized by Digital Media Association, Ministry of Information & Communications, at the ceremony to honor Typical Mobile Broadband Service Providers & ISPs and Cloud Computing in 2022, the Organizing Committee said, the results are based on on the satisfaction assessment survey of 6758 consumers in 2022 conducted from January 1 to February 15, 2022 across the country.

Customers rate 5 levels with each criterion according to service quality, including: Wave quality, Ensure stable connection at peak times, Comparable to quality and price, Data download speed, Speed data posting.

Based on that, IDG has calculated the total score of the criteria to choose the operator with the highest satisfaction score for its customers. Result, Print

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