Vietnamese telecom providers survey users’ satisfaction
The survey was conducted with 8,400 personal questionnaires and 300 corporate questionnaires, showing the
Customers rate 5 levels with each criterion according to service quality, including: Wave quality, Ensure stable connection at peak times, Comparable to quality and price, Data download speed, Speed data posting.
Based on that, IDG has calculated the total score of the criteria to choose the operator with the highest satisfaction score for its customers. Result, Print