70% Of SOC Teams Emotionally Overwhelmed by Security Alert Volume
MelvinaJbb 2-06-2021, 14:15

Trend Micro study reveals the human cost of underpowered Security Operations Centers

HONG KONG SAR - Media OutReach - 2 June 2021 - Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global cybersecurity leader, today released results from a new study that reveals SOC and IT security teams are suffering from high levels of stress outside of the working day—with alert overload a prime culprit.

According to the study, which polled 2,303 IT security and SOC decision makers across companies of all sizes and verticals, 70% of respondents say their home lives are being emotionally impacted by their work managing IT threat alerts. This comes as the majority (51%) feel their team is being overwhelmed by the volume of alerts and 55% admit that they aren't entirely confident in their ability to prioritize and respond to them. It's no wonder therefore that teams are spending as much as 27% of their time dealing with false positives.

These finding are corroborated by a recent Forresterreport.


Research methodology

The study is based on interviews with 2,303 IT security decision makers in 21 countries. This includes leaders who run SOC teams (85%) and those who manage SecOps from within their IT security team (15%). All respondents came from 250+ employee companies.

[1] Allie Mellen, Adapt Or Die: XDR Is On A Collision Course With SIEM And SOAR (Forrester, 2021)