Largest global survey analyzing healthcare leaders, Philips’ Future Health Index 2021 report reveals Singapore’s ambitions for digital transformation, but staff shortages and inexperience could hinder progress
WilliamTitsworth 6-05-2021, 07:01
  • Findings indicate that Singapore's healthcare leaders are prioritizing investment in artificial intelligence (AI) and are highly ambitious about shifting care delivery to the home over the next three years, but staff's lack of experience with new technologies is impeding planning for more than half
  • 49% of Singapore's leaders expect implementing sustainable practices in healthcare will be among the primary priorities of their role in three years' time
  • Largest global survey of its kind features critical insights from almost 3,000 healthcare leaders across 14 countries on meeting the demands of today and their vision for healthcare three years from now

SINGAPORE - Media OutReach - 6 May 2021 - Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in health technology, today announced the publication of its Future Health Index (FHI) 2021 Singapore report: 'A Resilient Future: Healthcare leaders look beyond the crisis'. Now in its sixth year, the Future Health Index 2021 report is based on proprietary research across 14 countries, including Singapore, representing the largest global survey of its kind to analyze the current and future priorities of healthcare leaders worldwide.

Feedback from healthcare leaders – including executive officers, financial officers, technology and information officers, operating officers and more – explores the challenges they have faced since the onset of the pandemic, and where their current and future priorities lie, revealing a new vision for the future of healthcare. With a focus on patient-centred healthcare enabled by smart technology, their vision is shaped by a fresh emphasis on partnerships, sustainability and new models of care delivery, both inside and outside the hospital.

An optimistic outlook

Although still grappling with the pandemic, 84% of Singapore's healthcare leaders are confident in their hospital or healthcare facility's ability to deliver quality care in the next three years – which is higher than the confidence levels of healthcare leaders in Australia (66%), China (58%) and the average of those in the 14 countries that Philips surveyed (75%).


The vast majority (93%) also feel that Singapore's healthcare system has shown resilience in how it has coped with the challenges of the COVID-19 pandemic.


"The past year has undoubtedly taken a significant toll on Singapore's healthcare system. Frontline healthcare workers have faced greater pressure than ever before, while senior leaders have been tasked with leading their institutions in the most trying of times," said Caroline Clarke, Market Leader and EVP, Philips ASEAN Pacific. "Yet the Future Health Index 2021 report highlights just how skillfully the country has risen to the challenge. It is encouraging to see Singapore emerging with such resilience and confidence for the future."


Bold ambitions for shifting care from hospital to home; AI is a major focus for the future

The COVID-19 pandemic has accelerated radical shifts in care delivery for both patients and providers around the world and the report reveals that, as Singapore's healthcare leaders consider what comes next, they are pragmatic about where and how care is delivered.


Healthcare leaders anticipate that, three years from now, on average about a quarter (26%) of routine care delivery will take place outside the walls of Singapore's hospitals and healthcare facilities, up from around 20% today.


Singapore's healthcare leaders are also highly ambitious about shifting care delivery to home settings. While those surveyed said that just 19% of routine care being provided outside of the hospital is currently delivered in the home, they predict that 45% will be delivered at home three years from now – a bold target, which is far higher than any of the other countries that Philips surveyed (17% 14-country average) and the APACFuture Health methodology and to access the Future Health Index 2021 report in its entirety, visit:

[1] APAC countries surveyed for FHI 2021: Australia, China, India, Singapore